Patient Experience Champion (Front Office)

Ogden Clinic; Oakridge Place (UT); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision coverage

401k with contributions

Paid Time Off

Job summary

Ogden Clinic in Farmington, UT seeks a Patient Experience Specialist (Receptionist) for Full-Time placement at 991 W Shepard Ln. You will greet patients, collect co-pays and balances, verify demographics and insurance, and deliver outstanding customer service to patients and team members.

The role emphasizes professionalism, adherence to the clinic's mission and values, with a strong focus on accurate data entry, friendly communication, and seamless front-desk operations in a busy medical office

Qualifications

• Greeting patients and providing friendly, professional service.
• Enter and verify patient demographics and insurance information.
• Collect co-pays and balances due while maintaining accuracy.
• Uphold Ogden Clinic's mission, vision, and values.

Responsibilities

• Greet patients and direct them to appropriate services.
• Manage front desk tasks, including scheduling and check-in/out.
• Verify insurance information and update records as needed.
• Assist team members to ensure a smooth patient experience.

Skills

Customer service

Data entry

Phone etiquette

Job description

Ogden Clinic in Farmington, UT seeks a Patient Experience Specialist (Receptionist) for Full-Time placement at 991 W Shepard Ln. You will greet patients, collect co-pays and balances, verify demographics and insurance, and deliver outstanding customer service to patients and team members.

The role emphasizes professionalism, adherence to the clinic's mission and values, with a strong focus on accurate data entry, friendly communication, and seamless front-desk operations in a busy medical office