Patient Experience & Care Coordinator

Galileo; Starbase (TX); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical / Dental / Vision insurance

Flexible Spending Account

Health Savings Account

Company paid STD/LTD, AD&D, and life保险

Job summary

Galileo Health in Starbase, TX is seeking a Patient Support Associate to own patient relationships and back a collaborative care plan that improves outcomes. This in-office role supports our clinic Monday–Friday 8am-4pm CST, with occasional evenings.

You’ll engage with patients, coordinate with care teams, and manage administrative tasks with care. The ideal candidate is service‑minded, a strong communicator, and energized by helping others.

Qualifications

• Customer service mindset and hospitality in interactions with patients.
• Ability to adapt in a fast-paced care environment.
• Clear, effective communication with patients and teams.

Responsibilities

• Understand and empower patients by engaging with their needs and providing exceptional hospitality.
• Connect and coordinate between patients and Galileo services, including clinical and administrative functions.
• Build strong relationships with patients and team members, seeking improvements to processes and experiences.
• Innovate and lead by identifying gaps and implementing changes to improve operations and patient satisfaction.

Skills

Customer service mindset

Adaptable and energetic

Excellent communication

Job description

Galileo Health in Starbase, TX is seeking a Patient Support Associate to own patient relationships and back a collaborative care plan that improves outcomes. This in-office role supports our clinic Monday–Friday 8am-4pm CST, with occasional evenings.

You’ll engage with patients, coordinate with care teams, and manage administrative tasks with care. The ideal candidate is service‑minded, a strong communicator, and energized by helping others.