Patient Experience & Care Coordinator

gn; Forty Fort (Luzerne County); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance - employer paid

Option to pu

Job summary

gn is seeking a Patient Care Coordinator to greet patients and manage daily clinic operations, ensuring smooth scheduling and patient flow. You will verify insurance, handle records, and support marketing and outreach while delivering excellent patient service.

Ideal candidates have 10+ years in medical office management, strong computer and communication skills, and a passion for helping patients in a hearing-health context. Full-time, daytime hours in Forty Fort, PA.

Qualifications

• Strong computer skills and familiarity with office software.
• Excellent interpersonal and written communication abilities.
• Basic accounting understanding and math aptitude.
• Experience in front desk medical settings or clinics is advantageous.
• Commitment to customer service and organized operations.

Responsibilities

• Greet and screen patients to determine how we can best support them.
• Answer questions about services and promotions offered by the clinic.
• Spot potential leads and keep patient flow running smoothly.
• Schedule appointments and manage daily office tasks and finances.
• Verify insurance, manage inventory and patient records.
• Coordinate with clinic and home office teams to support operations.

Skills

Computer skills

Word processing

Database software

Interpersonal skills

Communication skills

Accounting basics

Customer service

Organizational skills

Multitasking

Front desk experience

Education

High school diploma or GED

Job description

gn is seeking a Patient Care Coordinator to greet patients and manage daily clinic operations, ensuring smooth scheduling and patient flow. You will verify insurance, handle records, and support marketing and outreach while delivering excellent patient service.

Ideal candidates have 10+ years in medical office management, strong computer and communication skills, and a passion for helping patients in a hearing-health context. Full-time, daytime hours in Forty Fort, PA.