Patient Experience Advocate

Crothall Healthcare; Springfield (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Retirement Plan

Health benefits

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Commuter Benefits

FSAs

Job summary

Crothall Healthcare is hiring a PATIENT AMBASSADOR at Saint John’s Hospital in Springfield, IL. The role focuses on patient interviews, new admission visits, and supporting the Patient Experience Team to improve service quality.

The position is full-time with a 9:00 am–5:30 pm schedule, Monday through Friday, and no prior experience is required as training is provided. The role offers a fixed pay rate of $19.00 per hour in a hospital environment, with benefits and opportunities to contribute to

Qualifications

• Knowledge of office procedures and contract administration
• Ability to use environment knowledge to meet goals
• Fiscal and budgetary skills

Responsibilities

• Conducts new admissions visits within the unit timelines.
• Maintains a hospitable, respectful attitude toward customers and clients.

Skills

Office procedures

Contract administration

Budgeting

Job description

Crothall Healthcare is hiring a PATIENT AMBASSADOR at Saint John’s Hospital in Springfield, IL. The role focuses on patient interviews, new admission visits, and supporting the Patient Experience Team to improve service quality.

The position is full-time with a 9:00 am–5:30 pm schedule, Monday through Friday, and no prior experience is required as training is provided. The role offers a fixed pay rate of $19.00 per hour in a hospital environment, with benefits and opportunities to contribute to