PATIENT AMBASSADOR (FULL TIME)

Compass Group Poland Sp. z o.o.; Fort Worth (TX); On-site; USD 19,604 - 27,922; Full time

Benefits offered by this job

Retirement Plans

Health and Wellness Programs

Discounts

Voluntary Insurance Options

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Join a forward-thinking company as a Patient Ambassador, where you will be the face of the Patient Experience Team. In this full-time role, you will conduct patient interviews, ensure satisfaction, and support initiatives that enhance the healthcare experience. With a focus on hospitality and respect, you will play a vital role in fostering a positive environment for patients and staff alike. This position offers the chance to make a meaningful impact in your community while enjoying comprehensive benefits and a supportive workplace culture.

Qualifications

• Knowledge of office procedures and contract administration.
• Ability to meet goals using understanding of the healthcare environment.

Responsibilities

• Conduct new admission visits within established timeframes.
• Support patient satisfaction initiatives and promote awareness of the Patient Experience Program.
• Perform housekeeping tasks as needed.

Skills

Customer Service

Hospitality

Patient Satisfaction Initiatives

Job description

Job Description: Patient Ambassador

We are hiring immediately for a full-time Patient Ambassador position at Crothall Healthcare.

Location: Texas Health Harris Methodist Hospital Fort Worth - 1301 Pennsylvania Avenue, Fort Worth, TX 76104. Note: online applications accepted only.

Schedule: Full-time, 9:00 am - 5:30 pm, with days that may vary, including rotating weekends. More details provided upon interview.

Requirements: Previous customer service experience preferred.

Pay Rate: $17.25 per hour.

Join Crothall Healthcare to make a difference in people's lives and your community. Our culture fosters opportunity, purpose, and empowerment to transform healthcare experiences. Discover more about our impact at the Power of Clean!.

Crothall Healthcare, a division of Compass One Company, provides specialized support services to the healthcare industry. We are a leader in Environmental Services, serving many top hospitals across 47 states, with over 2,000 healthcare service teams. Recognized as a top workplace by Modern Healthcare and Becker's, we employ more than 26,000 team members. Our services include Environmental Services, Patient Transportation, Facilities Management, and more.

Job Summary

Overview: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team, responsible for conducting patient interviews and admission visits.

Essential Duties and Responsibilities:

• Conduct new admission visits within established timeframes.
• Demonstrate hospitality and respect towards patients and staff.
• Support patient satisfaction initiatives and promote awareness of the Patient Experience Program.
• Assist in developing and monitoring patient satisfaction action plans.
• Support employee relations and encourage innovation.
• Perform housekeeping tasks as needed and resolve related issues.
• Perform other duties as assigned.

Qualifications:

• Knowledge of office procedures and contract administration.
• Ability to meet goals using understanding of the healthcare environment.
• Fiscal and budget management skills.

Benefits

Full-time and part-time employees are offered benefits such as Retirement Plans, Health and Wellness Programs, Discounts, and voluntary insurance options. Full-time benefits include Medical, Dental, Vision, Life Insurance, Disability, and more. Paid time off benefits are available in accordance with law.

For more details on paid time off benefits in specific states or remote positions, click here.

Crothall is an equal opportunity employer committed to diversity and fairness. We maintain a drug-free workplace. Applications are accepted on an ongoing basis. Candidates must be able to perform essential functions with or without accommodations.