Patient Experience Admin Executive Assistant

Tal Healthcare; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Tal Healthcare in New York is seeking a Medical Administrative Executive Assistant to schedule patients, route calls, and support the practice calendar. This role emphasizes proactive communication and efficient office workflows to enhance patient experience.

You will coordinate with physicians, referring doctors, and vendors, ensuring timely responses and accurate charting in Dr. Chrono. The position is full-time and on-site in New York.

Qualifications

• The role schedules patients and directs calls to appropriate staff.
• Maintains the practice calendar and flow of scheduling.
• Handles patient requests and coordinates with providers.

Responsibilities

• Schedule surgeon's calendar and optimize appointments.
• Screen and direct calls; follow up on items.
• Ensure timely patient requests (e.g., RX renewals).
• Manage Dr. Chrono message center and attach faxes to charts.
• Coordinate with referring doctors; assist marketing/growth via meetings.
• Handle inbound faxes and medical records; ensure weekly processing.
• Verify eligibility before appointments; flag high deductible patients.
• Research new patients and schedule international cases promptly.

Skills

Calendar management

Phone screening

Communication with providers

Scheduling coordination

Patient coordination

Tools

Dr. Chrono

Job description

Tal Healthcare in New York is seeking a Medical Administrative Executive Assistant to schedule patients, route calls, and support the practice calendar. This role emphasizes proactive communication and efficient office workflows to enhance patient experience.

You will coordinate with physicians, referring doctors, and vendors, ensuring timely responses and accurate charting in Dr. Chrono. The position is full-time and on-site in New York.