Patient Enrollment Specialist

Mosaic Health; United States; On-site; USD 10,000 - 60,000; Full time

Job summary

Mosaic Health is seeking a Patient Enrollment Specialist to facilitate care for new and existing patients. This entry-level role involves enrolling patients in programs, addressing inquiries, and scheduling appointments. Candidates must have a high school diploma and at least one year of experience in a customer-focused environment, with bilingual capabilities in English and Spanish required.

Qualifications

• 1 year of experience in a call center, sales, healthcare, or customer-focused environment.
• Ability to explain services and enroll patients.

Responsibilities

• Review and prioritize patient census.
• Reach out to patients to explain services and enroll them.
• Provide support by addressing inquiries and scheduling appointments.

Skills

Bilingual (English and Spanish)

Customer service

Communication

Education

High school diploma or equivalent

Job description

Join to apply for the Patient Enrollment Specialist role at Mosaic Health.

Job Description Summary

Facilitate care for new and existing patients by enrolling them in programs, addressing inquiries, and scheduling appointments.

How Will You Make An Impact & Requirements

Patient Enrollment Specialist Duties

Primary duties may include but are not limited to:

1. Reviewing and prioritizing patient census.
2. Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business.
3. Providing support by addressing inquiries and scheduling the initial and annual appointments.
4. Entering documentation into the designated systems.
5. Requires a high school diploma or equivalent and 1 year of experience in a call center, sales, healthcare, or customer-focused environment; or any combination of education and experience that provides an equivalent background.
6. Bilingual (English and Spanish) required for the Carelon Global PR business unit.

Compensation: $18.70/hr. - $25.65/hr. & bonus eligible.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Healthcare, Non-profit Organizations, and Government Administration

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