Patient Enrollment Sales Specialist

XRHealth; Needham (MA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Base salary plus commission

Clear performance metrics

In-person team environment

Work with innovative healthcare tech

Job summary

XRHealth in Needham, MA is hiring a Patient Enrollment Specialist to convert patient leads into active DME and Product customers. You will drive enrollments, guide patients through Medicare verification, and close sign-ups in a fast-paced, in-person setting.

The role demands 2+ years in healthcare enrollment, a strong track record in lead conversion, and comfort with insurance processes. Full-time, five-day in-person schedule with weekend availability in our Needham office.

Qualifications

• 2+ years of experience in DME sales, healthcare sales, patient enrollment, or patient access.
• Proven ability to convert leads and close enrollments.
• Strong knowledge of insurance and Medicare processes.
• Comfortable in a phone-heavy, metrics-driven environment.
• Strong closing and objection-handling skills.
• Must work full-time in-person at Needham, MA office.
• 5-day schedule with weekend availability, including Saturday and/or Sunday.

Responsibilities

• Convert inbound and referred DME/product leads into enrollments.
• Make high-volume outbound calls to drive sign-ups.
• Explain XRHealth’s DME products, eligibility, and enrollment steps.
• Overcome objections related to insurance or technology use.
• Verify insurance eligibility and benefits, focusing on Medicare.
• Log all activity, lead status, and outcomes in the CRM (HubSpot).
• Meet or exceed daily, weekly, and monthly conversion targets.
• Collaborate with DME and Products teams to remove blockers.

Skills

Lead conversion

Healthcare sales

Phone-based selling

CRM (HubSpot)

Medicare enrollment knowledge

Tools

HubSpot CRM

Insurance verification tools

Job description

The Role

XRHealth is expanding its DME and Products sales team and is hiring a Patient Enrollment Specialist to convert patient leads into active DME and Product customers. This role is focused on speed, volume, and conversion, working a steady flow of inbound and referred leads for XRHealth’s DME and Products business.

This is a sales and enrollment role focused exclusively on XRHealth’s DME and Products business. As a Patient Enrollment Specialist, you will be responsible for contacting leads, driving enrollments, and closing sign-ups for XRHealth’s DME and Products. You will guide patients through the DME enrollment process, including insurance and Medicare verification and required documentation, and will be measured primarily on lead-to-enrollment conversion and productivity.

This is a full-time, fully in-person position at our Needham, MA office. The role requires a 5-day workweek that includes weekend availability, and schedules may include Saturday and/or Sunday. This is not a remote or hybrid position.

Key Responsibilities

• Convert inbound and referred DME and Product leads into completed enrollments


• Make high-volume outbound calls to patients to drive sign-ups


• Clearly explain XRHealth’s DME products, eligibility requirements, enrollment process, and next steps


• Overcome common objections related to insurance, technology use, or readiness


• Verify insurance eligibility and benefits, with a strong focus on Medicare


• Collect and manage required DME enrollment documentation


• Move patients efficiently through the enrollment funnel to activation


• Accurately log all activity, lead status, and outcomes in the CRM (HubSpot)


• Consistently meet or exceed daily, weekly, and monthly conversion targets


• Work closely with internal DME and Products teams to remove blockers and accelerate enrollment

Requirements

• 2+ years of experience in DME sales, healthcare sales, patient enrollment, or patient access


• Proven ability to convert leads and close enrollments


• Strong working knowledge of insurance and Medicare processes


• Comfortable working in a phone-heavy, metrics-driven environment


• Strong closing skills and objection-handling ability


• Experience using a CRM (HubSpot experience is a plus)


• Ability to work full-time, fully in person at our Needham, MA office


• Availability to work a 5-day schedule that includes weekend availability, including Saturday and/or Sunday as scheduled

What We Offer

• Base salary plus performance-based commission or incentives


• Clear performance metrics and growth opportunities


• Steady flow of qualified DME and Product leads


• Collaborative, in-person team environment


• Opportunity to work with innovative, reimbursed healthcare technology