Patient Engagement & Wellness Sales Specialist

James Clinic; Iowa; On-site; USD 42,000 - 56,000; Full time

Job summary

James Clinic is seeking a Patient Engagement & Sales Coordinator who thrives on building relationships and delivering a personalized, concierge-level healthcare experience. You will educate patients about memberships, services, and wellness offerings while creating a five-star patient journey from first contact to care navigation.

The role emphasizes genuine connection, proactive problem solving, and collaboration with the care team in a fast-paced clinic environment.

Qualifications

• Excellent interpersonal skills and ability to build rapport with patients.
• Comfort explaining products, services, and memberships without pushy selling.

Responsibilities

• Welcome patients with warmth and professionalism.
• Educate patients about memberships, services, and wellness offerings.
• Schedule appointments and coordinate visits.
• Answer phones and emails with confidence and compassion.
• Maintain accurate patient information and processing of purchases.
• Collaborate with providers and staff to ensure a five-star experience.

Skills

Relationship building

Customer service

Communications

Sales

Organization

Job description

James Clinic is seeking a Patient Engagement & Sales Coordinator who thrives on building relationships and delivering a personalized, concierge-level healthcare experience. You will educate patients about memberships, services, and wellness offerings while creating a five-star patient journey from first contact to care navigation.

The role emphasizes genuine connection, proactive problem solving, and collaboration with the care team in a fast-paced clinic environment.