Patient Concierge & Care Coordinator (Full-Time)

Phusion Wellness; West Jordan (UT); On-site; USD 48,712,000 - 57,859,000; Full time

Benefits offered by this job

Paid time off

Paid major holidays

Technology stipend

Job summary

Phusion Wellness in Utah is seeking a Patient Care Specialist. You will be the first face our patients see, representing the clinic with professionalism and a friendly demeanor.

Responsibilities include managing phones, scheduling appointments, processing payments, and supporting medication delivery. The ideal candidate is organized, with strong communication, multitasking ability, and a proactive work ethic.

Qualifications

• Proficient with computers (Word, Excell, downloading and converting PDFs).
• Excellent communication skills.
• Organized.
• Happy and positive personality.
• Ability to multi-task.
• Comfortable interacting with different personality types.
• Manage phones and schedule appointments.
• Process payments.
• Electronically send medications.
• Submit insurance prior authorizations.
• Self-starter and a quick learner.
• Good work ethic.

Responsibilities

• Represent the company professionally as the first point of contact.
• Manage phones, schedule appointments, and coordinate patient flow.
• Process payments and handle basic administrative tasks.
• Electronically send medications and support medical staff.
• Submit prior authorizations to insurers as needed.

Skills

Customer service

Communication

Organization

Positive attitude

Multitasking

Interpersonal skills

Phone support

Payment processing

Insurance authorizations

Self-motivation

Work ethic

Tools

Word

Excel

PDFs

Job description

Phusion Wellness in Utah is seeking a Patient Care Specialist. You will be the first face our patients see, representing the clinic with professionalism and a friendly demeanor.

Responsibilities include managing phones, scheduling appointments, processing payments, and supporting medication delivery. The ideal candidate is organized, with strong communication, multitasking ability, and a proactive work ethic.