Patient Engagement Senior Manager

DaVita Kidney Care; United States; Remote; USD 84,000 - 158,000; Full time

Job summary

An established industry player is seeking a Patient Engagement Senior Manager to enhance patient interaction across the kidney care continuum. This pivotal role involves strategizing and executing innovative patient engagement initiatives, ensuring alignment with operational goals, and fostering a positive patient experience. The ideal candidate will possess extensive experience in project management within the healthcare sector, showcasing advanced analytical skills and proficiency in essential software tools. Join a team dedicated to improving patient outcomes and reducing healthcare costs through effective engagement strategies.

Benefits

Comprehensive benefits

401(k) match

Paid time off

Family resources

EAP counseling sessions

Maternity/paternity leave

Professional development programs

Qualifications

• 7+ years of work experience, with 2+ years in healthcare.
• Direct management experience required.

Responsibilities

• Oversee end-to-end incentive process from strategy to distribution.
• Track action items, milestones, and risks.

Skills

Project Management

Communication

Operations

Data Analysis

Education

Bachelor's Degree

Tools

MS Excel

MS Word

MS Outlook

MS PowerPoint

Job description

Posting Date

05/09/2025 2000 16th St,Denver,Colorado,80202-5117,United States of America

This Patient Engagement Senior Manager will support DaVita’s efforts to increase patient engagement among our Integrated Kidney Care patient population, which includes patients across the kidney care continuum including CKD, ESKD and transplant patients. Our team is focused on finding innovative ways to increase our ability to connect with, provide value for, and retain patients, with the belief that sustained patient engagement will lead to improved outcomes and a reduction in total cost of care. We often operate in white spaces and require acting as an “owner” to bring projects from idea to execution, proactively problem solve, or double down on adoption of best practices to support a positive patient experience.

This position is responsible for:

• Overseeing the end to end incentive process from strategy to distribution

• Charting next use cases for incentives and determining measures of success

• Prioritizing data elements & enabling reporting that supports incentive distribution & teammate workflows

• Building teammate workflow & getting alignment from role leads

• Serving as POC for patient experience and marketing; involve appropriate Model of care TMs

• Sharing performance readouts to Model of care, Ops leaders, and external partners

• Tracking all action items, milestones, and risks; and ensuring they are addressed

Requirements

• Bachelor's degree with coursework in project management, communication & operations

• Minimum of 7 years work experience, with at least two in a healthcare related field

• Minimum of 2 years of direct management experience

• Advanced computer skills and proficiency in MS Excel, Word, Outlook, and PowerPoint required

• Willingness to travel 20% of time

What We’ll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

· Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

· Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

· Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

#LI-BB3

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$84,000.00-$158,000.00 / year If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: • New York City and Long Island: $64,350.00/year • Nassau, Suffolk, and Westchester counties: $64,350.00/year • Remainder of New York state: $60,405.80/year New York Non-exempt: • New York City and Long Island: $16.50/hour • Nassau, Suffolk, and Westchester counties: $16.50/hour • Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: • Bellingham: $17.66/hour • Burien: $21.16/hour • Unincorporated King County: $20.29/hour • Renton: $20.90/hour • Seattle: $20.76/hour • Tukwila: $21.10/hour • Remainder of Washington state: $16.66/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.