Patient Education Specialist (Temporary)

RadNet; Beverly Hills (CA); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts with employer funding

401(k) Employer Match

Free services at any of our imaging centers

Job summary

RadNet is seeking a Patient Education Specialist in Beverly Hills to join their team. The role involves providing patients with valuable information regarding early breast cancer detection. Candidates should have prior experience in patient education, possess strong organizational skills, and be passionate about delivering compassionate service. The position offers competitive hourly pay ranging from $22.00 to $23.00, along with comprehensive medical benefits, wellness perks, and a supportive work environment.

Qualifications

• Prior experience in patient education and healthcare communication is strongly preferred.
• At least 2 years of experience in training and presenting information to individuals or groups.
• Experience in breast health education or radiology is highly desirable.

Responsibilities

• Offer dedicated consultation services to all screening mammography patients regarding EBCD.
• Provide clear, understandable information to patients about the importance of regular screening.
• Maintain accurate records of patient education efforts, including patient feedback and concerns.

Skills

Customer service

Attention to detail

Organizational skills

Empathy

Active listening

Tools

MS Word

Excel

PowerPoint

Job description

Role Overview

As a Patient Education Specialist, you will join a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve optimal clinical outcomes.

You Will

• Offer dedicated consultation services to all screening mammography patients regarding EBCD
• Provide clear, understandable information to patients about the importance of regular screening and early breast cancer detection
• Address any misconceptions or concerns patients may have regarding breast health of EBCD by offering data and statistics related to EBCD
• Maintain accurate records of patient education efforts, including information provided, patient feedback, and any concerns raised during the educational process
• Contribute to quality improvement initiatives and patient satisfaction assessments by providing feedback from patients on their educational experience
• Stay abreast of the latest statistics and marketing tools related to EBCD
• Attend relevant meetings to improve skills and knowledge related to EBCD and patient education
• Proactively contact future scheduled patients to review EBCD advantages in an attempt to have patients add on the EBCD service
• Provide educational information and assist in campaign roll-outs to selected patients
• Work closely with the Vice President of Women’s Health Services to drive growth in EBCD conversion rates in the assigned Imaging Center

You Are

• Genuinely passionate about customer service and exercise sound judgment and an ability to remain professional in all situations
• Able to demonstrate a high level of attention to detail, excellent organizational skills and the ability to multitask
• Able to thrive in a fast‑paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world‑class customer service

To Ensure Success In This Role

• Prior experience in patient education and healthcare communication is strongly preferred
• At least 2 years of experience in training and presenting information to individuals or groups, strongly preferred
• Experience in breast health education or radiology is highly desirable
• Excellent interpersonal and communication skills, with the ability to explain medical information in a clear and compassionate manner
• Ability to work with diverse populations, addressing varied health literacy levels and cultural backgrounds
• Strong organizational and time‑management skills, with the ability to manage patient needs simultaneously
• Empathy, patience, and active listening skills to provide emotional support to patients
• Strong working knowledge of MS Word, Excel, and PowerPoint

We Offer

• Comprehensive Medical, Dental and Vision coverages
• Health Savings Accounts with employer funding
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family

Pay Range

$22.00 – $23.00 per hour