Patient Education & Demos Specialist

Tactile Medical; Clarion, Northern (Clarion County, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Tactile Medical seeks a Patient Education Consultant to demonstrate and train patients on our at-home therapy devices. You will build rapport, discuss financial options, and ensure proper use of the product through in-person or telehealth training.

Travel up to 80% is expected in the assigned area, with HIPAA compliance and strong documentation practices. Responsibilities include scheduling trainings, finalizing orders, handling questions, and using translation tools when needed.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 2+ years in a patient-facing, education/training and/or customer service role.

Responsibilities

• Educate the patient and/or caregiver in device use and procedures.
• Schedule and complete trainings and demonstrations with patients.
• Explain financial responsibilities and finalize the sale.
• Provide clear verbal instruction during demonstrations or trainings.
• Manage patient feedback and objections regarding the product and paperwork.

Skills

Patient education

In-home demonstrations

Communication skills

Sales experience

Training delivery

Education

Bachelor's Degree or equivalent

Tools

Telehealth platforms

Job description

Tactile Medical seeks a Patient Education Consultant to demonstrate and train patients on our at-home therapy devices. You will build rapport, discuss financial options, and ensure proper use of the product through in-person or telehealth training.

Travel up to 80% is expected in the assigned area, with HIPAA compliance and strong documentation practices. Responsibilities include scheduling trainings, finalizing orders, handling questions, and using translation tools when needed.