Patient Dining Specialist & Service Quality Advocate

Houston Methodist; Houston (TX); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Houston Methodist is seeking a Food Service Specialist to support the department in delivering high-quality food service to patients and customers. The role involves assisting with tray assembly, simple food preparation, serving, replenishing stations, cash handling, and transporting carts while maintaining food safety and customer service standards.

The position requires strong communication, multitasking, and problem-solving abilities, with a focus on resolving issues and improving patient

Qualifications

• High School diploma or equivalent required.
• Two years of customer service experience with lead/supervisory exposure.
• Must have one of the following certifications: Food Handlers Permit or Food Manager certification.

Responsabilités

• Assist in projects and orientation of new employees; participate in safety programs.
• Determine food orders and oversee tray assembly and delivery.
• Maintain stock levels and cash handling responsibilities.
• Resolve customer issues and improve patient satisfaction.
• Ensure compliance with diet orders and quality standards.

Connaissances

customer service

communication

multitasking

problem solving

customer complaint resolution

attention to detail

safe food handling

Formation

High School diploma or equivalent

Description du poste

Houston Methodist is seeking a Food Service Specialist to support the department in delivering high-quality food service to patients and customers. The role involves assisting with tray assembly, simple food preparation, serving, replenishing stations, cash handling, and transporting carts while maintaining food safety and customer service standards.

The position requires strong communication, multitasking, and problem-solving abilities, with a focus on resolving issues and improving patient