Diet & Dining Support Specialist

Houston Methodist; Nassau Bay (TX); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Houston Methodist is seeking a Nutrition Assistant to educate patients on dining services and diet orders, assist with menu selections, and ensure timely meal delivery. The role serves as the initial contact for problem resolution and collaborates with staff to improve patient satisfaction and safety.

A focus on accurate diet information and communication with physicians and dietitians is essential. The position emphasizes customer service, the ability to work in a fast-paced environment, and

Qualifications

• High School diploma or equivalent required.
• One year of customer service or hospitality experience preferred.
• Must have one of the following certifications: Food Handlers Permit or ANSI Food Manager certification (or equivalent) and renewal guidance within 5 years.

Responsabilités

• Greets patients and educates them on dining programs related to their prescribed diet order.
• Serves as the first point of contact for complaints involving patient Food Services and resolves problems.
• Communicates diet-related information to nursing and interprofessional staff.
• Contributes to improving department scores for patient satisfaction and engagement.

Connaissances

Safety competency

English proficiency

Communication skills

Fast-paced environment

Good judgment

Active listening

Follow-up actions

Information analysis

Formation

HS Diploma / equivalent

Description du poste

Houston Methodist is seeking a Nutrition Assistant to educate patients on dining services and diet orders, assist with menu selections, and ensure timely meal delivery. The role serves as the initial contact for problem resolution and collaborates with staff to improve patient satisfaction and safety.

A focus on accurate diet information and communication with physicians and dietitians is essential. The position emphasizes customer service, the ability to work in a fast-paced environment, and