Patient Dining Lead — On-Call 12-Hour Shifts

Compass Group, North America; Macon (GA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Commuter Benefits

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring a Patient Services Lead for Atrium Macon in Macon, GA. This on-call role involves coordinating patient meal service, staff supervision, and ensuring patient satisfaction with dietary needs.

Requires 2–3 years of patient service experience and ability to manage menu selections, dietary restrictions, and HIPAA compliance. Fixed pay rate is $22.00 per hour, with full benefits for eligible positions.

Qualifications

• Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
• Aptitude for effectively operating hospital’s ADT system and other computer-based systems which manage patient care records.
• The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts.

Responsibilities

• Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
• Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
• Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
• Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
• Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.

Skills

Communication

ADT system proficiency

Team supervision

Food service knowledge

Tools

ADT system

Job description

Morrison Healthcare, a Compass Healthcare company, is hiring a Patient Services Lead for Atrium Macon in Macon, GA. This on-call role involves coordinating patient meal service, staff supervision, and ensuring patient satisfaction with dietary needs.

Requires 2–3 years of patient service experience and ability to manage menu selections, dietary restrictions, and HIPAA compliance. Fixed pay rate is $22.00 per hour, with full benefits for eligible positions.