Patient Dining Experience Manager

Hhs, Llc; Lima (OH); In loco; USD 59.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Medical, dental, and vision insurance

401(k) with employer match

Employee Assistance Program (EAP)

Career development and ongoing培训

Descrizione del lavoro

HHS in Lima, OH is seeking a compassionate, hands-on Service Manager to lead our culinary team at St Rita's Medical Center. You will ensure food quality, safety, and patient satisfaction while guiding a patient ambassador group focused on hospitality and service excellence.

The role requires strong interpersonal skills, excellent communication, and a commitment to maintaining high standards in a fast-paced healthcare setting. Relocation for promotions is encouraged, with competitive benefits.

Competenze

• Experience managing a team and in customer service.
• Computer experience with word processing, spreadsheets, and various software.
• Must be willing to relocate for promotion opportunities.
• Must have or be willing to obtain a valid Serve Safe certification or equivalent.

Mansioni

• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect.
• Lead and manage team member recruiting, training, and development.
• Perform daily inspections, patient rounding, assessments, coaching, and counsel team members.
• Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment.
• Collaborate with department, facility, and company leadership to achieve goals.
• Stays informed on patient satisfaction updates, current trends.

Conoscenze

Interpersonal skills

Communication

Customer service

Professionalism

Proactivity

Team player

Business ethics

Organization

Descrizione del lavoro

HHS in Lima, OH is seeking a compassionate, hands-on Service Manager to lead our culinary team at St Rita's Medical Center. You will ensure food quality, safety, and patient satisfaction while guiding a patient ambassador group focused on hospitality and service excellence.

The role requires strong interpersonal skills, excellent communication, and a commitment to maintaining high standards in a fast-paced healthcare setting. Relocation for promotions is encouraged, with competitive benefits.