Patient Dining Experience Host — Hospital Food Service

1103 Team Member Services; Kansas; On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Kansas is seeking a full-time food service team member to guide patients through meal ordering, verify tray accuracy, and support a positive dining experience. The role involves rounds with patients and nursing staff to address concerns and ensure therapeutic diet guidelines are followed.

The position requires English proficiency, strong customer service, and basic hardware/software familiarity (iPad/ToughBook). Physical stamina for long shifts and weekends may be needed.

Qualifications

• High School Grad or Equiv [Preferred]
• English proficiency required
• Professional communication with customers required
• Ability to handle customer interactions promptly and courteously
• Knowledge of Nutritional Services software and devices (iPad, ToughBook) preferred

Responsibilities

• Guide patients through meal ordering using a diet office system. Ensure selections match prescribed diets and offer personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm needs before leaving the room.
• Round on patients and nursing staff to resolve foodservice concerns and improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards.
• Perform physically active duties, including long walks, standing for long periods, and shifts up to 12 hours, while keeping a clean, compliant workspace.
• Other duties as assigned.

Skills

English proficiency

Customer communication

Customer service

Multitasking

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

Nutritional Services software

iPad

ToughBook

Job description

AdventHealth in Kansas is seeking a full-time food service team member to guide patients through meal ordering, verify tray accuracy, and support a positive dining experience. The role involves rounds with patients and nursing staff to address concerns and ensure therapeutic diet guidelines are followed.

The position requires English proficiency, strong customer service, and basic hardware/software familiarity (iPad/ToughBook). Physical stamina for long shifts and weekends may be needed.