Patient Dining Concierge - Part-Time Room Service

1201 Northwest Community Hospital; Arlington Heights (IL); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Free Parking

Tuition Reimbursement

Health, Dental, Vision options

Wellness Program

Retirement Options with Company Match

Paid Time Off

Job summary

Endeavor Health is seeking a Part Time Food Service Room Service Assistant in Arlington Heights, IL. You will assist in patient meal service, process menu requests, and support diet orders under the Clinical Nutrition Manager.

Responsibilities include reviewing diet reports, updating the Room Service Order System, taking patient calls, and ensuring meals meet nutritional guidelines while maintaining high service standards.

Qualifications

• High School Required.
• 1 Year Previous customer service experience Required.
• Demonstrates strong interpersonal communication skills with hospital staff, patients, and families.
• Strong organization/priority-setting skills and attention to details.
• The written and verbal communication skills necessary to convey information clearly.

Responsibilities

• Review inpatient diet reports twice daily to determine diet orders and accuracy.
• Receive requests for diet changes via computer, fax, or written format.
• Update Room Service Order System and document meals served each day.
• Answer calls and assist patients and families with menu requests and orders.
• Evaluate patient menu selections considering nutritional needs and diet patterns.

Skills

Customer service

Interpersonal communication

Organizational skills

Attention to detail

Written and verbal communication

Keyboarding

Learn new systems quickly

Education

High School Diploma

Tools

Room Service Order System

Computer software navigation

Hospital computer systems

Job description

Endeavor Health is seeking a Part Time Food Service Room Service Assistant in Arlington Heights, IL. You will assist in patient meal service, process menu requests, and support diet orders under the Clinical Nutrition Manager.

Responsibilities include reviewing diet reports, updating the Room Service Order System, taking patient calls, and ensuring meals meet nutritional guidelines while maintaining high service standards.