Patient Dining Concierge

Houstonmethodistcareers; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Houston Methodist is seeking a Nutrition Assistant who educates patients on dining services and diet orders, and serves as the first contact for problem resolution and feedback. You will assist patients with menu selections based on physician prescriptions, ensure timely meal delivery, and communicate issues to nursing and management while adhering to sanitation and department policies.

Strong communication skills and a focus on customer service are essential as you work in a fast-paced

Qualifications

• High School diploma or equivalent.
• One year of customer service or hospitality experience preferred.

Responsibilities

• Greets patients and educates them on dining services and diet orders.
• Serves as the first point of contact for all complaints involving patient Food Services and resolves issues.
• Communicates dietary and nourishment information to patients and staff to ensure proper handling.
• Ensures timely meal delivery and accuracy of patient trays before service.
• Maintains documentation and adheres to sanitation and department policies.

Skills

Customer service

Communication

English proficiency

Teamwork

Problem solving

Attention to detail

Education

High School diploma or equivalent

Job description

Houston Methodist is seeking a Nutrition Assistant who educates patients on dining services and diet orders, and serves as the first contact for problem resolution and feedback. You will assist patients with menu selections based on physician prescriptions, ensure timely meal delivery, and communicate issues to nursing and management while adhering to sanitation and department policies.

Strong communication skills and a focus on customer service are essential as you work in a fast-paced