Diet Service Associate: Patient Dining & Diet Education

Houston Methodist; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Houston Methodist is seeking a Nutrition Assistant in Houston, Texas, responsible for educating patients about dining services, ensuring accurate menu selections, and resolving issues. The role involves direct communication with patients and staff to enhance meal service quality. Candidates should have a high school diploma and preferably one year of customer service experience. This position emphasizes good communication and problem-solving skills to enhance patient satisfaction.

Qualifications

• High School diploma or equivalent education required.
• One year of customer service or hospitality experience preferred.
• Certification in food handling required within 90 days.

Responsibilities

• Educates patients on dining services programs.
• Serves as the first point of contact for complaints.
• Assures all new admits receive dining services information.
• Maintains accurate documentation of work performed.

Skills

Customer service

Communication skills

Active listening

Problem resolution

Education

High School diploma or equivalent

Tools

Computerized software for menu orders

Job description

Houston Methodist is seeking a Nutrition Assistant in Houston, Texas, responsible for educating patients about dining services, ensuring accurate menu selections, and resolving issues. The role involves direct communication with patients and staff to enhance meal service quality. Candidates should have a high school diploma and preferably one year of customer service experience. This position emphasizes good communication and problem-solving skills to enhance patient satisfaction.