Patient Dining Associate II

Northside Hospital Inc.; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northside Hospital is seeking a patient services associate to manage patient diet orders, assemble and deliver meal trays, and coordinate with nursing units and the Food Service Department.

The position requires at least 1 year of healthcare food service experience, rotating weekends, and on-site hours from 6:30am to 6:30pm. You will also monitor menu changes and assist with onboarding of new associates.

Qualifications

• One (1) year of healthcare food service experience.

Responsibilities

• Reads patient menus to patients twice daily and edits selections to meet restrictions associated with diet orders.
• Assembles trays for patients and delivers meal trays to patient rooms and nursing units.
• Assigned to highest priority patient care areas.
• Occasionally, may also prepare salads, desserts, beverages and other miscellaneous food items.
• Assists the supervisors/leads in the daily operation of the patient services program.
• Assists with customer service recovery initiatives.
• Responsible for onboarding and training new associates.

Skills

Healthcare food service experience

Job description

Overview

Northside Hospital is award-winning, state‑of‑the‑art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Responsible for communications between the nursing units and the Food Service Department in regard to patient menus, diet changes, and general patient services. Reads patient menus to patients twice daily. Edits patient selections to meet restrictions associated with diet orders. Organizes and manages diet orders in a timely and effective manner. Develops menu tallies of special requests. Must be familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Assembles trays for patients and delivers meal trays to patient rooms and nursing units. Assigned to highest priority patient care areas. Occasionally, may also prepare salads, desserts, beverages and other miscellaneous food items. Assists the supervisors/leads in the daily operation of the patient services program. Assists with customer service recovery initiatives. Responsible for onboarding and training new associates.

Qualifications

REQUIRED

• One (1) year of healthcare food service experience.

Work Hours:

6:30am-6:30pm

Weekend Requirements:

Yes- Rotating Basis

On-Call Requirements:

No