Patient Dining Associate I

101 Sentara Hospitals; Norfolk (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with employer match

Paid Time Off and Sick Leave

Educational assistance or student loan

Job summary

Sentara Norfolk General Hospital is seeking a Patient Dining Associate for the Food Service Department in Norfolk, VA. The role supports patient meal service, communicates dietary needs to Nutrition Services, and assists with monitoring diets. Shift is full-time with rotating 12-hour days from 7 a.m.

to 7 p.m., including every other weekend. A $1,500 sign‑on bonus is available for qualified candidates. High School Grad is preferred; a Certified Food Service Handler's Card is required in certain

Qualifications

• High School Diploma or GED is preferred.
• Experience in food service or healthcare settings is a plus.
• Previous customer service experience is preferred.

Responsibilities

• Provide patient meal service on assigned units.
• Communicate patient food issues and needs to Food & Nutrition Services.
• Assist dietitian with monitoring patient diets and recording intake when required.
• Ensure accurate timing of services and adherence to physician orders for modified diets.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

City/State Norfolk, VA Work Shift Multiple shifts available Overview: Sentara Norfolk General Hospital is hiring a Patient Dining Associate for the Food Service Department Shift - Full-time, Rotating Shift - Work Full-time, 12-hour shifts from 7 a.m. to 7 p.m., including every other weekend. (Up to $1,500 Sign-on Bonus for qualified candidates)

Responsible for patient meal service food on assigned units. Communicates patient food issues/concerns and needs to Food & Nutrition Services, and interacts with Nursing in regards to patient nutrition needs or requirements. Assist dietitian with monitoring of patients on NPO, clear liquid and full liquid diets and records food intake for patients on intake analysis. React accurately and effectively to all changes to ensure efficient timing of services and accuracy of physician's ordered modified diets. Familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Responsible for patient satisfaction on assigned units.

Experience in Lieu of degree/diploma will be accepted. Certified Food Service Handler's Card (as required by local Health Department). The Food Handler Certification is only required in the following facilities: SNGH, SLH, SOH, SCH and SWRMC

Education High School Grad or Equivalent (Preferred) Certification/Licensure Certified Food Service Handler's Card as required by local Health Department. (Required) Experience Previous Customer Service Experience (Preferred) Experience in Lieu of degree/diploma will be accepted (Required) Food Service Experience (Preferred)

Keywords: Patient Dining Associate, Catering, Food Service, Server

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $18.02 - $26.54 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not‑for‑profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan.

The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!