PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

Compass Group Poland Sp. z o.o.; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare team as a Patient Dining Associate, where your role is vital in enhancing patient experiences through meal service. You will assist patients in making menu selections, ensuring their dietary needs are met, and delivering meals with care and accuracy. This position not only focuses on patient satisfaction but also adheres to high standards of food safety and sanitation. With a culture of opportunity and a commitment to making a difference, this role offers you a chance to impact lives positively while working in a supportive environment. If you are passionate about service and healthcare, this is the perfect opportunity for you.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Qualifications

• Experience in customer service and food service is required.
• Ability to lift up to 100 pounds and maneuver food delivery carts.

Responsibilities

• Assist patients with menu selections and ensure compliance with dietary restrictions.
• Manage meal assembly and delivery, ensuring accuracy and timeliness.

Skills

Customer Service

Food Service

Dietary Aide Experience

Basic Computer Skills

Mathematical Skills

Education

Ability to read and write in English

Job description

Morrison Healthcare

• We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions.
• Location: Novant Health Presbyterian Medical Center - 200 Hawthorne Lane, Charlotte, NC 28204. Note: online applications accepted only.
• Schedule: Full time schedule. Days may vary, 6:45 am to 6:45 pm; rotating weekends. More details upon interview.
• Requirement: Previous customer service, food service, and dietary aide experience is required.
• Pay Rate: $17.00 per hour.

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences.

Job Summary

Patient Dining Associates work on assigned units in a healthcare facility, providing services that include helping patients make menu selections, assembling, delivering, and picking up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by ensuring meals are accurate and delivered at the right time and temperature.

Essential Duties and Responsibilities:

• Help patients understand their menu selections and work with nursing to ensure their orders comply with their nutritional requirements or restrictions.
• Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
• Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
• Comply with regulatory agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
• Follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
• Follow facility and department infection control policies and procedures.
• Assist dietitians, helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
• Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
• Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
• Perform other duties assigned.

Qualifications:

• Ability to read, write and interpret documents in English.
• Basic computer and mathematical skills.
• Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions offer benefits including Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits.

• Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer, committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.