Patient Dining Associate - Dade City

AdventHealth; Dade City (FL); On-site; USD 22,000 - 34,000; Full time

Job summary

AdventHealth in Dade City, FL is seeking a full-time dietary service associate to guide patients through meal orders and ensure accurate tray delivery. You will participate in rounds with nursing staff to resolve concerns, and assemble trays per therapeutic diet guidelines, enabling better patient experiences.

Must be able to walk long distances, stand for extended periods, and work up to 12-hour shifts. High school diploma preferred and prior customer service helpful.

Qualifications

• General knowledge of modified diets and proper food handling.
• Experience in customer service preferred.
• High School diploma or equivalent preferred.

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system.
• Verify patient identifiers during meal delivery, ensure tray accuracy.
• Round on patients and nursing staff to resolve foodservice concerns and improve satisfaction.
• Assemble and deliver trays according to therapeutic diet guidelines.
• Perform physically active duties including walking long distances, standing for long periods, and up to 12-hour shifts.
• Performs other duties as assigned.

Skills

Customer service experience

Education

High School grad or equiv

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

13100 FORT KING RD

City:

DADE CITY

State:

Florida

Postal Code:

33525

Job Description:

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.

• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.

• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.

• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.

• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• General knowledge of modified diets and proper food handling and preparation [Required]

Education:

• High School Grad or Equiv [Preferred]

Field of Study:

• N/A

Work Experience:

• Customer service experience [Preferred]

Additional Information:

• N/A

Licenses and Certifications:

• N/A

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range:

$15.61 - $24.97

Background Screening Requirement (Florida Law)

Certain positions are subject Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.