Patient Coordinator Specialist

RxDiet; United States; Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Equity options

Health, dental, vision

401K

Remote work

Home office stipend

Wifi stipend

Groceries program

Mission-driven impact

Job summary

RxDiet is seeking a hands-on Patient Coordinator Specialist to own the day-to-day management of patient referrals and onboarding into RxDiet. This full-time remote role is based in the United States, and you must be living in the United States.

Sponsorship is not available at this time. You will load patients into our system, fix referral discrepancies, coordinate with referral navigators, and ensure a best-in-class patient experience throughout onboarding, while communicating clearly with

Qualifications

• Minimum of 2 years of experience working in healthcare.
• Experience working directly with healthcare patients and providers.
• Proficiency with Excel/Google Sheets.
• Detail-oriented with strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Self-starter with a startup mindset.
• Interest in food-as-medicine, startups, and community health.

Responsibilities

• Load patients into the system accurately.
• Resolve referral inaccuracies and data discrepancies.
• Coordinate with referral navigators for onboarding.
• Ensure a positive patient experience during onboarding.

Skills

Healthcare experience

Patient-facing experience

Excel/Sheets

Attention to detail

Communication skills

Self-starter

Food-as-medicine interest

Job description

Description

We are seeking a hands-on

Department: Operations

Location: United States

Compensation: $36,000 - $43,000 / year

Description

We are seeking a hands-on Patient Coordinator Specialist to own the day-to-day management of our patient referrals and set up their onboarding into RxDiet.

This full-time remote role is in the United States. You must be living in the United States. At this time, we cannot provide sponsorship for this role.

Key Responsibilities

You will be instrumental in ensuring patients are accurately loaded into our system, handling referral inaccuracies, coordinating with referral navigators, and ensuring RxDiet patients have the best possible experience when starting with our service. This is an opportunity to make a big impact on a small team by providing a great patient experience, ensuring accuracy, and having strong communication inside and outside the company.

Skills, Knowledge and Expertise

• Minimum of 2 years of experience working in healthcare
• Must have worked directly with healthcare patients and providers previously
• Strong working knowledge of Excel/Google Sheets
• Detail-oriented with strong organizational and time management skills
• Excellent written and verbal communication
• Self-starter with a can-do attitude and startup mindset
• You are interested in food-as-medicine, startups, and community health.

Benefits

• Competitive salary and equity options.
• 100% company-covered medical, dental, and vision insurance
• 401K
• Flexible PTO and fully remote work environment.
• Home Office Stipend
• Monthly Wifi Stipend
• 12 Weeks of medically tailored groceries for the whole family
• The opportunity to make a tangible impact at a mission-driven company at the forefront of the "food as medicine" movement.