Patient Coordinator - Part Time

Bennett & Bloom Eye Centers; Elizabethtown (KY); On-site; USD 19,000 - 28,000; Part time

Job summary

Eye Surgery Center of Elizabethtown is seeking a Part Time Patient Coordinator to support front-desk operations and ensure a smooth patient check-in/out experience. You will help manage patient flow, verify insurances, and assist patients, doctors, and staff with inquiries.

The role emphasizes excellent customer service, reliable transportation, and a willingness to learn and grow within ophthalmology. This position is located in Elizabethtown, KY with part-time hours.

Qualifications

• High school diploma or GED required.
• Own vehicle and valid driver’s license in current state of residence.
• Favorable background check.
• Basic computer skills.
• Strong customer service skills.
• Willingness to learn and grow.

Responsibilities

• Facilitate patient flow within the office.
• Verify medical and vision insurances.
• Communicate effectively with patients, doctors, and managers.
• Answer inquiries via phone, email, and in-person requests.

Skills

Customer service

Computer skills

Reliable transportation

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Job Title: Patient Coordinator - Part Time

Company: Eye Surgery Center of Elizabethtown

Location: Elizabethtown, KY

Hours:

• Part Time - 3 days/week
• Our office is open Monday-Friday 6am-5pm.
• You need to be available to work any shift within these hours.

Requirements

• High School Diploma or GED equivalent
• Must have own vehicle and be insured, licensed driver in current state of residence
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions

• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

Company: Eye Surgery Center of Elizabethtown

Job Title: Patient Coordinator - Part Time

Department: Ophthalmology

Reports To: Patient Coordinator Manager

SUMMARY

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties And Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients' time, as well as Doctor's time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Minimum Required: None

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.