Patient Coordinator - Part Time

EyeCare Partners; Elizabethtown (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Eye Surgery Center of Elizabethtown is seeking a Part Time Patient Coordinator to greet patients, manage scheduling, and handle front-desk duties with a strong emphasis on service. The role supports clinical operations in Ophthalmology and requires reliable transportation to multiple locations.

The ideal candidate will have a high school diploma, basic computer skills, and a year of related experience. Hours are 3 days per week, with a Monday–Friday schedule and flexibility within open hours.

Qualifications

• High school diploma or GED required.
• One year of related experience or training preferred.
• Ability to interact professionally with all levels.
• Demonstrates initiative and adaptability.
• Team player with a customer-focused attitude.

Responsibilities

• Provide exceptional customer service during every patient encounter, in person or by phone.
• Answer phones and ensure prompt, courteous service at all times.
• Practice urgency with patients and doctors' time and schedule.
• Manage patient flow in the office and assist with check-in/out.
• Handle basic payments and perform daily reconciliations as needed.

Skills

Interpersonal skills

Willingness to learn

Initiative

Adaptability

Teamwork

Reliability

Education

High school diploma or GED

One year related experience or training

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Job Title: Patient Coordinator - Part Time
Company: Eye Surgery Center of Elizabethtown
Location: Elizabethtown, KY

Hours:

• Part Time - 3 days/week
• Our office is open Monday-Friday 6am-5pm.
  • You need to be available to work any shift within these hours.
    

Requirements:

• High School Diploma or GED equivalent
• Must have own vehicle and be insured, licensed driver in current state of residence
• Favorable result on Background Check
• Basic computer skills
• Excitement to learn and grow

Essential Functions:

• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

Company: Eye Surgery Center of Elizabethtown
Job Title: Patient Coordinator - Part Time
Department:Ophthalmology
Reports To:Patient Coordinator Manager
SUMMARY

APatient Coordinatoris trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visitsand collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

SYSTEMS A ND TECHNOLOGY

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.