Patient Coordinator - Ivy Rehab Fort Mill

Ivy Health Inc; Fort Mill (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Parental Leave

Disability Insurance

401(k) Matching

Job summary

Ivy Health Inc. in Fort Mill, SC is seeking a Patient Coordinator to join our front-office team. The role focuses on welcoming patients, registering them, and scheduling appointments while coordinating with clinicians to ensure a smooth clinic flow.

The ideal candidate brings healthcare administrative experience, strong MS Office skills, and a patient-centered approach to support high-quality care for families served by our therapy services.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook) required.
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow in a dynamic clinic setting.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and families.
• Assist with patient registration and scheduling to support clinic workflows.
• Maintain accurate patient records and ensure seamless coordination with the clinical team.
• Manage appointment logistics and provide excellent customer service.
• Multitask efficiently in a busy front-office environment.

Skills

Healthcare Administration

MS Office

Time Management

Customer Service

Multi-tasking

Adaptability

Tools

Microsoft Office

Job description

Position Summary

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

State of Location:

South Carolina

Position Summary

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Job Description

Patient Coordinator - Full-Time

Fort Mill, SC

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Why Choose Ivy Health?

• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
• Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Exceeding Expectations:Deliver best-in-class care and witness exceptional patient outcomes.
• Empowering Values:Live by values that prioritize teamwork, growth, and serving others.

Incentives Galore: Benefits (start within 30 days): Medical, dental, vision, and pet insurance

• Paid parental leave, short- and long-term disability
• Employee Assistance Program (EAP) + discount program
• Complimentary therapy services
• 401(k) with company match
• Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com