Patient Coordinator

Ivy Rehab; Sugar Grove (IL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Disability insurance

EAP + discounts

Complimentary therapy services

401(k) with company match

PTO/holidays/CEU days

Job summary

Ivy Health in Illinois seeks a Patient Coordinator to be the first point of contact for patients, delivering a welcoming, organized clinic experience and supporting front office operations such as patient registration and scheduling.

This role ensures accurate patient records, efficient appointment management, and seamless coordination with the clinical team while delivering excellent customer service to patients and families.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Assist patient registration and scheduling to ensure smooth clinic flow.
• Maintain accurate patient records and coordinate with the clinical team.
• Provide excellent customer service to patients and families.
• Support front office operations and administrative tasks as needed.

Skills

Administrative experience

MS Office proficiency

Time management

Multitasking

Self-motivation

Adaptability

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

State of Location:

Illinois

Position Summary:

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Job Description:

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world‑class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Why Choose Ivy Health?

• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.

• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.

• Innovative Resources & Mentorship :Access to abundant resources, robust mentorship, and career advice for unparalleled success.

• Exceeding Expectations :Deliver best‑in‑class care and witness exceptional patient outcomes.

• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Incentives Galore: Benefits (start within 30 days):Medical, dental, vision, and pet insurance

• Paid parental leave, short- and long‑term disability

• Employee Assistance Program (EAP) + discount program

• Complimentary therapy services

• 401(k) with company match

• Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

• Great time management and ability to multi‑task in a fast‑paced environment.

• Self‑motivated with a drive to exceed patient expectations.

• Adaptability and positive attitude with fluctuating workloads.

• Self‑motivated with the eagerness to learn and grow.

• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com