Patient Coordinator (Part Time)

SDG MGMT Company LLC; Town of Monroe (NY); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA/FSA

401K after 30 days

Job summary

Schweiger Dermatology Group is seeking a Full-Time Patient Coordinator for our Monroe office. The role handles front office duties, supports patients, providers, and staff, with 30+ hours weekly and potential weekend coverage within 7am–7pm hours.

Healthcare experience is required and EMR/scheduling system proficiency is preferred. Strong communication and org skills, plus patient-focused service, are essential to succeed in this team environment.

Qualifications

• Healthcare experience is required.
• Medical receptionist experience preferred.
• Experience with EMR software and scheduling systems preferred.
• Must be computer savvy; proficient with Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relations and customer service.
• Prefer dermatology/medical environment experience.
• Open availability on weekdays and weekends.

Responsibilities

• Handle incoming calls, scheduling tasks and online leads with a positive caller experience.
• Promote a professional, welcoming atmosphere for patients and providers.
• Understand provider-to-patient flow and anticipate next steps.
• Perform inventory and stocking of supplies and equipment.
• Attend in-house training and ongoing education opportunities.

Skills

Healthcare Experience

Communication skills

Interpersonal skills

Organizational skills

Customer service

Tools

EMR software

Microsoft Word

Microsoft Excel

Outlook

Job description

Job Summary

Full‑Time Patient Coordinator at our Monroe Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Previous healthcare experience is required. Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7am-7pm. Open flexibility to help cover in a team environment is needed.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling‑related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider‑to‑patient flow and anticipate provider’s next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in‑house training and continued education opportunities.

Qualifications

• Healthcare Experience is required.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Benefits

• Medical (Virtual Care included), HSA/FSA, Dental, Vision on 1st of the month after hire date for full‑time employees.
• 401K after 30 days of employment.
• Company Sponsored Short Term Disability (Only applicable for non‑California employee).
• Pre‑tax savings available for public transit commuters.
• Birthday is an additional personal holiday.
• Part‑time employees (less than 30 hours) are eligible for Dental and Vision on 1st of the month after hire date.
• Employee discounts on Schweiger skin care products & cosmetic services.

Hourly Pay Range

$17-20

Equal Employment Opportunity

Schweiger is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger does not require vaccination for COVID‑19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.