Patient Coordinator: Boston, MA

MD Esthetics; Boston (MA); On-site; USD 7,000 - 11,000; Part time

Benefits offered by this job

Saturdays

Job summary

MD Esthetics in Boston is seeking a caring, team-focused Patient Care Coordinator to service patients and support providers. If you are passionate about helping others and thrive in a fast-paced environment with attention to detail, this role is for you.

The position is part-time with weekend Saturday schedule and requires a high level of professionalism and customer service excellence. Join our premier medical aesthetics practice and contribute to patient care and sales goals.

Qualifications

• High school diploma is required.
• College Diploma or Esthetician license is an asset.
• Previous medical spa, dermatology or plastic surgery office experience is preferred.
• Previous sales experience is preferred.
• Computer savvy since EMR and MS Office are used.
• Exceptional phone and customer service skills; professionalism and team player.
• Time management and organizational skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and willingness to go above and beyond for patients.

Responsibilities

• Interact with patients in a positive and helpful manner, providing information and assistance as needed.
• Collaborate with the team to ensure sales goals are reached.
• Gather necessary demographic information from patients to build/update patient profiles in EMR.
• Generate invoices for patients and collect payments.
• Navigate EMR and Microsoft Office.
• Provide necessary forms for patient completion and signatures.
• Answer phone calls and record messages for coworkers.
• Assist clinic staff with patient triage to maintain proper patient flow.
• Educate patients about services, treatments and products offered.
• Sell services and products to meet monthly goals.

Skills

Customer service

Sales experience

Multitasking

Time management

Organizational skills

Communication skills

Team player

Positive attitude

Professionalism

Education

High school diploma

College Diploma or Esthetician license

Tools

EMR software

Microsoft Office

Job description

At MD Esthetics, we believe that confidence is the foundation of beauty, and that great skincare is not just about looking good—it’s about feeling your best. Founded by Dr. Michael and Danielle Pedro, our journey began with a vision to redefine medical aesthetics by blending innovation, expertise, and an unwavering commitment to patient care.

Job Description

MD Esthetics is a premier medical aesthetics practice with a mission to go above and beyond to make our patients feel confident. Our Boston practice is seeking a caring and team focused patient care coordinator to service our patients and support our providers. If you are passionate about helping others, work well in a fast-paced environment and have exceptional attention to detail, this job is for you!

Responsibilities

• Interact with patients in a positive and helpful manner, providing information and assistance as needed.
• Collaborate with the team to ensure sales goals are reached.
• Gather necessary demographic information from patient to build a new/updated patient profile in EMR.
• Generate invoices for patients according to prescribed procedures and collects payment.
• Effectively navigate computer systems such as electronic medical records and Microsoft Office.
• Provide necessary forms to patients for completion and signatures.
• Answer telephone calls, record messages for coworkers and deliver messages.
• Assist clinic staff with patient triage as needed to maintain proper patient flow.
• Educates patients about our services, treatments and products we offer.
• Sell services and products to meet monthly goals.

Qualifications

• High school diploma is required.
• College Diploma or Esthetician license is an asset.
• Previous medical spa, dermatology or plastic surgery office experience is preferred.
• Previous sales experience is preferred.
• Computer savvy a MUST since we use an electronic medical records program and Microsoft Office.
• Exceptional phone and customer service skills Professionalism and team player Time management and organizational skills Ability to multitask and perform in a fast-paced environment.
• Positive attitude, friendly demeanor and a willingness to go above and beyond for our patients.

Hours

8 hours per week

Schedule needs

Saturdays

Job Type

Part-time