Patient Coordinator - Anderson

ProGrin Dental; Anderson (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO 4–6 weeks

Wellness program

Health & life insurance

401K with match

Birthday off

Figs uniforms

Mentorship program

Bonus opportunities

Fun culture

Supportive doctors

Job summary

ProGrin Dental is seeking a Patient Coordinator for our Anderson, SC office, opening January 2027. You will contribute to a warm, patient-centered experience and support the team through scheduling, insurance verification, and financial discussions.

You will join a fast-paced, growth-minded practice with strong mentorship, training, and a culture that values hospitality and teamwork. This role offers an opportunity to grow with the opening of a new location.

Qualifications

• High school diploma required.
• At least 1 year of dental front desk or customer service experience.
• Strong communication and organizational skills.

Responsibilities

• Answer and respond to phone inquiries professionally.
• Schedule patient appointments accurately.
• Verify patient insurance and financial records.
• Ensure all patient forms and consents are completed.
• Assist patients with financial arrangements and explain payment options.
• Process insurance claims and follow up on outstanding claims.
• Collect copayments and balances at the point of service.
• Support accounts receivable as needed.

Skills

Customer service

Communication

Dental office experience

Team collaboration

Attention to detail

Education

High school diploma

Job description

Patient Coordinator – Ready to love where you work? Look no further!

At our officewe're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality!

We're growing and looking for an energetic, compassionate Patient Coordinator who thrives in a team environment and wants to develop their skills and their career.

If you're looking for a new opportunity, a positive team environment, and the chance to be part of something exciting from the very beginning, we'd love to connect with you!

We're excited to announce that we are HIRING for our new Anderson location, estimated to open in January 2027!

Why wait until opening day? We'd love to bring the right people on ahead of time, giving you the opportunity to begin training, get comfortable with our systems and culture, and be ready to hit the ground running when the doors open!

We're looking for team members who are ready to grow, bring positive energy, and help build something special from the start.

What Makes Us Different?

• Up to 4 to 6 weeks PTO
• Wellness Program- Our team members take home an average of $1,871.65 more each year by participating!
• Health & life insurance
• 401K with 4% match
• Paid birthday off
• Figs uniforms
• Mentorship & growth training (we invest in YOU!)
• Bonus opportunities for patient & team referrals
• Fun culture – We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more!
• Supportive doctors who work with you, not above you

What You'll Do:

Patient Experience & Administrative Duties

• Answer and respond to telephone inquiries professionally and efficiently.
• Confirm and schedule patient appointments with accuracy.
• Verify and update patient insurance and financial records.
• Ensure all necessary patient forms and consents are completed and filed properly.

• Assist patients with financial arrangements and explain payment options.
• Process insurance claims and follow up on outstanding claims.
• Collect copayments and outstanding balances at the time of service.
• Monitor accounts receivable and support collections as needed.

You're a Great Fit If You:

• Have a high school diploma + one year of dental office experience or customer service
• Love people and have a heart for service
• Have great communication skills and are detailed-oriented
• Want a career, not just a job
• Value personal growth and team collaboration

Not a Fit If:

• You prefer working alone
• You dislike fast-paced team environments
• You're not comfortable communicating closely with patients

Success in This Role Looks Like:

• Patients leave smiling, cared for, and confident
• You stay organized, on-time, and ready to support your team
• You grow into more advanced responsibilities and leadership
• You become a culture champion in the office