Patient Coordinator

Ivy Health; Sugar Grove (PA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with company match

Paid time off & holidays

Job summary

Ivy Health in Illinois is seeking a Patient Coordinator to be the friendly first contact for patients and families. You will manage registration, scheduling, and front office tasks, ensuring accurate records and smooth clinic workflows.

The role emphasizes excellent customer service, organized operations, and strong teamwork with clinicians to deliver quality care across therapies and services.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with drive to exceed patient expectations.

Responsibilities

• Serve as first point of contact for patients and families.
• Handle patient registration and scheduling, ensuring accurate records.
• Maintain appointment management and support front office operations.
• Provide excellent customer service and coordinate with clinical team.

Skills

Healthcare admin experience

Time management

Multi-tasking

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

State of Location:IllinoisPosition Summary:The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.Job Description: Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.Why Choose Ivy Health?Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.Empowering Values: Live by values that prioritize teamwork, growth, and serving others.Incentives Galore: Benefits (start within 30 days): Medical, dental, vision, and pet insurancePaid parental leave, short- and long-term disabilityEmployee Assistance Program (EAP) + discount programComplimentary therapy services401(k) with company matchUp to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annuallyPosition Qualifications:2+ years of administrative experience in a healthcare setting is preferred.Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.Great time management and ability to multi-task in a fast-paced environment.Self-motivated with a drive to exceed patient expectations.Adaptability and positive attitude with fluctuating workloads.Self-motivated with the eagerness to learn and grow.Dedication to exceptional patient outcomes and quality of care.We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.ivyhealth.com