Patient Coordinator

Ivy Rehab Network; Southampton (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading healthcare provider as a Patient Coordinator in Southampton, PA. This role is crucial for enhancing patient experience through exceptional service and teamwork. You'll manage patient interactions, schedule appointments, and ensure smooth clinic operations. Ivy Rehab Network values growth and offers a supportive environment for professional development, making it an ideal place for dedicated individuals looking to make a difference in patient care.

Benefits

PTO

Paid Holidays

Bonuses

Mentorship

Training Programs

Qualifications

• 2+ years of administrative experience in healthcare preferred.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients, schedule appointments.
• Verify insurance coverage and collect payments.
• Process new patients and maintain clinic performance.

Skills

Time Management

Multitasking

Adaptability

Customer Service

Tools

Microsoft Office

Job description

Join to apply for the Patient Coordinator role at Ivy Rehab Network.

Position Summary
Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows for accelerated growth and development opportunities for all teammates.

Location: Pennsylvania

Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! We provide services in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA). Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care.

Job Details

• Position: Patient Coordinator, 40 hours/week
• Location: Southampton, PA

Why Choose Ivy?

• Recognition as a Best Employer by Modern Healthcare, reflecting our excellent workplace culture.
• Access to resources, mentorship, and career advice for success.
• Opportunities for professional growth through training programs.
• Delivering exceptional patient outcomes and exceeding expectations.
• Comprehensive benefits, including PTO, paid holidays, and bonuses.
• Partnerships with leaders like Hospital for Special Surgery to enhance patient care.
• Core values emphasizing teamwork, growth, and service.

Qualifications

• Preferred: 2+ years of administrative experience in healthcare.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent time management and multitasking skills.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude in a fast-paced environment.
• Commitment to quality patient care and outcomes.

We are an equal opportunity employer, committed to diversity and inclusion. Salaries depend on experience and other factors. Benefits may include bonuses and incentive pay.