Patient Coordinator

Scioto Smile Studio Co; Powell (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Scioto Smile Studio in Powell, Ohio is seeking a friendly, organized Patient Coordinator to greet patients, handle calls, schedule appointments, and manage front-office duties. You will verify insurance, discuss payment responsibilities, and support the clinical team to keep the day running smoothly.

The right candidate brings strong customer service, a positive attitude, and excellent organizational skills, with prior dental office experience preferred.

Qualifications

• Excellent customer service and communication skills.
• A friendly, positive attitude and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and stay calm in a busy environment.
• Dependability, teamwork, and a willingness to learn.
• Previous dental front-office experience preferred.
• Familiarity with dental insurance and dental software is a plus.

Responsibilities

• Welcome patients and provide a warm, professional first impression.
• Answer incoming phone calls, respond to patient inquiries, and manage appointment requests.
• Schedule, confirm, and reschedule patient appointments.
• Check patients in and out and maintain accurate patient information.
• Verify dental insurance eligibility and benefits.
• Review patient balances, collect payments, and discuss financial responsibilities as needed.
• Send appointment reminders and follow up with patients due for treatment or hygiene visits.
• Coordinate with the clinical team to keep the daily schedule running smoothly.
• Maintain organized patient records and complete front-office administrative tasks.

Skills

Customer service

Communication

Organizational skills

Multitasking

Dependability

Teamwork

Tools

Dental software

Job description

Dental Patient Coordinator

Scioto Smile Studio | Powell, Ohio

Scioto Smile Studio is looking for a friendly, organized, and dependable Patient Coordinator to join our dental team! We’re looking for someone who enjoys helping people, staying organized, and making every patient feel welcome from the moment they contact our office.

What You’ll Do

• Welcome patients and provide a warm, professional first impression.




• Answer incoming phone calls, respond to patient inquiries, and manage appointment requests.




• Schedule, confirm, and reschedule patient appointments.




• Check patients in and out and maintain accurate patient information.




• Verify dental insurance eligibility and benefits.




• Review patient balances, collect payments, and discuss financial responsibilities as needed.




• Send appointment reminders and follow up with patients due for treatment or hygiene visits.




• Coordinate with the clinical team to keep the daily schedule running smoothly.




• Maintain organized patient records and complete front-office administrative tasks.

What We’re Looking For

• Excellent customer service and communication skills.




• A friendly, positive attitude and professional demeanor.




• Strong organizational skills and attention to detail.




• Ability to multitask and stay calm in a busy environment.




• Dependability, teamwork, and a willingness to learn.




• Previous dental front-office experience preferred.




• Familiarity with dental insurance and dental software is a plus.

Why Join Scioto Smile Studio?

• A welcoming, supportive team environment.




• A positive workplace that values teamwork and patient relationships.




• The opportunity to make a difference in patients’ dental experiences.

Position Details

• Location: Powell, Ohio




• Schedule: Monday - Thursday 7am - 4pm

Ready to Join Our Smile Squad?