Dental Front Desk Coordinator - Welcoming & Patient-Focused

Scioto Smile Studio Co; Powell (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Scioto Smile Studio in Powell, Ohio is seeking a friendly, organized Patient Coordinator to greet patients, handle calls, schedule appointments, and manage front-office duties. You will verify insurance, discuss payment responsibilities, and support the clinical team to keep the day running smoothly.

The right candidate brings strong customer service, a positive attitude, and excellent organizational skills, with prior dental office experience preferred.

Qualifications

• Excellent customer service and communication skills.
• A friendly, positive attitude and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and stay calm in a busy environment.
• Dependability, teamwork, and a willingness to learn.
• Previous dental front-office experience preferred.
• Familiarity with dental insurance and dental software is a plus.

Responsibilities

• Welcome patients and provide a warm, professional first impression.
• Answer incoming phone calls, respond to patient inquiries, and manage appointment requests.
• Schedule, confirm, and reschedule patient appointments.
• Check patients in and out and maintain accurate patient information.
• Verify dental insurance eligibility and benefits.
• Review patient balances, collect payments, and discuss financial responsibilities as needed.
• Send appointment reminders and follow up with patients due for treatment or hygiene visits.
• Coordinate with the clinical team to keep the daily schedule running smoothly.
• Maintain organized patient records and complete front-office administrative tasks.

Skills

Customer service

Communication

Organizational skills

Multitasking

Dependability

Teamwork

Tools

Dental software

Job description

Scioto Smile Studio in Powell, Ohio is seeking a friendly, organized Patient Coordinator to greet patients, handle calls, schedule appointments, and manage front-office duties. You will verify insurance, discuss payment responsibilities, and support the clinical team to keep the day running smoothly.

The right candidate brings strong customer service, a positive attitude, and excellent organizational skills, with prior dental office experience preferred.