Dental Patient Coordinator

The Smilist; East Riverdale (MD); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Professional growth opportunities

Job summary

The Smilist in Riverdale, MD is seeking a reliable Patient Coordinator to join our dental team. You will warmly welcome patients, manage front desk communications, verify insurance, and support daily scheduling to keep the office running smoothly.

We value friendly, professional staff with strong organizational skills and the ability to multitask in a fast-paced environment. Experience with Dentrix is a plus, and we offer comprehensive benefits and growth opportunities.

Qualifications

• Previous experience as a dental/medical receptionist or dental front desk coordinator.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome and assist patients; create a warm first impression.
• Handle front desk communications: calls, inquiries, messages.
• Coordinate patient check-in; verify insurance and records.
• Support payment collection; explain balances.
• Keep the office organized; maintain admin records.
• Support patient scheduling and minimize gaps.
• Partner with clinical team to run the schedule.
• Help patients navigate visits and encourage return visits.

Skills

Communication skills

Organizational skills

Multitasking

Team collaboration

Customer service

Tools

Dentrix

Job description

At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care.

Take a Glance at the Role!

• Location: Riverdale, MD
• Schedule: Full Time
• Pay Range: $24.00-$27.00 per hour
• Benefits: Health, dental, and vision insurance, plus opportunities for professional growth

What You’ll Do

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.

Who You Are

• Previous experience as a dental/medical receptionist or dental front desk coordinator.
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• A friendly, professionalism and patient-focused attitude.
• A collaborative mindset and willingness to contribute to the success of the entire organization.
• Comfort discussing appointment scheduling, insurance information, and patient payments

What We Offer

• Competitive compensation
• Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits.
• Opportunities for professional development and career growth
• A supportive team environment where your contributions make a difference.
• The opportunity to help patients maintain healthier smiles while building lasting relationships within the community.