Patient Coordinator

0552 Sunny Smile IX INC; Plymouth (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development and training

Continuous learning via TAG U

Job summary

Aspen Dental is seeking a Patient Experience Coordinator in Plymouth, MA, offering a stable full-time role with a structured training program and competitive pay. This position emphasizes compassionate patient service, accurate scheduling, insurance verification, and payment collection within a supportive, team-driven environment.

You will contribute to a community-focused practice, participate in ongoing training, and enjoy a positive culture that values collaboration and innovation.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Time management skills are essential.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Customer service

Education

High school diploma or equivalent

Job description

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world‑class dental service organization (DSO). Our best‑in‑class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full Time Salary: $20 - $23 / hour

We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities with our best‑in‑class training program to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuous Learning through TAG U

*May vary by independently owned and operated Aspen Dental locations.

How You’ll Make a Difference

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills with an ethical mindset
• High regard for time management
• Organized and detail oriented
• Must be age 18 or older

Aspen Dental‑branded practices are independently owned and operated by licensed dentists. The practices receive non‑clinical business support services from Aspen Dental Management, Inc., a dental support organization.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.