Patient Coordinator

SportsMed Physical Therapy; North Bergen (NJ); On-site; Full time

Job summary

A leading Physical Therapy Practice in Northern New Jersey is looking for a motivated Patient Coordinator. This role involves assisting patients at the front desk, scheduling appointments, verifying insurance, and maintaining records. Join a welcoming team focused on providing excellent patient care and enjoy career growth opportunities.

Benefits

Career Growth Opportunities

Medical Insurance

Life Insurance

Disability Insurance

401k

PTO

Paid Holidays

Qualifications

• Ability to work in a fast-paced environment.
• Experience in a healthcare or hospitality environment.

Responsibilities

• Greeting patients and handling inquiries.
• Scheduling and verifying insurance benefits.
• Maintaining patient records and confidentiality.

Skills

Customer Service

Time Management

Organizational Skills

Attention to Detail

Multitasking

Education

Experience in Healthcare

Bilingual Spanish

Tools

EMR Systems

Microsoft Office

Job description

Join to apply for the Patient Coordinator role at SportsMed Physical Therapy.

SportsMed Physical Therapy is a leading Physical Therapy Practice in Northern New Jersey, focused on outpatient sports medicine and orthopedic conditions. We aim to create a patient-friendly, welcoming environment. We are seeking a motivated, outgoing, customer-focused individual to join our team as a Patient Coordinator.

The Position

The Patient Coordinator will assist patients and visitors at our Physical Therapy Centers, handling front desk operations including scheduling, insurance communication, and data entry. This role supports team goals and offers growth opportunities within SportsMed Physical Therapy.

Responsibilities

• Greeting patients and visitors, handling inquiries via phone or in person.
• Scheduling and rescheduling appointments to optimize patient satisfaction and provider efficiency.
• Verifying insurance benefits and authorizations.
• Maintaining patient records and accounts.
• Ensuring appointments are on schedule and notifying providers of arrivals and delays.
• Recording and collecting payments, managing third-party claims.
• Maintaining confidentiality of patient information.
• Following policies and contributing to team efforts.

Qualifications

• Ability to work in a fast-paced environment with multitasking skills.
• Excellent customer service, time management, organizational, and attention to detail skills.
• Proficiency with EMR systems, Microsoft Office (Excel, Outlook).
• Experience in a healthcare, medical office, or hospitality environment emphasizing customer service.
• Bilingual Spanish preferred.

What We Offer

• Career growth opportunities.
• Competitive pay ($19-$23/hour based on experience).
• Benefits including medical, life, disability insurance, 401k, PTO, paid holidays.

The listed responsibilities are not exhaustive and may change.