Patient Admin Specialist II, Neurology Clinic - Full Time, Days (08HR)

Stanford Health Care; United States; Remote; Full time

Job summary

A leading healthcare provider is seeking a Patient Administrative Specialist to support clinic operations. This role involves coordinating new patients, scheduling surgeries, and managing front office tasks. Candidates should possess strong communication skills and a commitment to exceptional patient care. Join a team that values diversity and offers a supportive work environment.

Qualifications

• 1+ years in healthcare or 2+ years in customer service.
• Knowledge of medical terminology and effective communication skills.

Responsibilities

• Handle new patient coordination and surgery scheduling.
• Assist patients, manage administrative tasks, and utilize electronic medical records.

Skills

Effective communication

Customer service

Knowledge of medical terminology

Education

High School Diploma/GED

Tools

Windows-based software

Job description

Job Opening: Patient Administrative Specialist at Stanford Health Care

If you're ready to be part of our legacy of hope and innovation, we encourage you to explore our current job openings. Your best is waiting to be discovered.

Location: Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

Overview

The primary responsibility of the Patient Administrative Specialist is to handle new patient coordination, surgery scheduling, and other front office functions in the outpatient clinical setting. The role supports administrative tasks related to daily clinic operations.

Location

Stanford Health Care

Responsibilities

• Primary Function: Perform proficiency level I skills such as entry, front desk check-in/out, and specialized functions including master scheduling, new patient coordination, authorization coordination, surgery/procedure scheduling, and data collection.
• Level I Duties: Greet and assist patients, answer multi-line phones, communicate with providers, manage administrative tasks, and utilize electronic medical records systems.
• Proficiency In: Collaborate with care teams, ensure proper verifications, assist with scheduling tests and treatments, and verify patient eligibility and payments.

Qualifications

• Education: High School Diploma/GED
• Experience: 1+ years in healthcare or 2+ years in customer service within non-healthcare industries

Knowledge, Skills, and Abilities

• Knowledge of medical terminology, computer systems, and Windows-based software
• Effective communication and customer service skills
• Ability to work under stress, organize, and prioritize tasks

Physical Demands and Work Conditions

• Sitting, walking, standing, occasional bending, reaching, and lifting up to 10 lbs

Work Environment

Office setting with adequate lighting and ventilation. Accommodations available for individuals with disabilities.

Additional Principles

Adherence to Stanford Health Care's commitment to exceptional patient and family experience through the C-I-CARE standards, emphasizing respect, compassion, and coordination.

Equal Opportunity Statement

Stanford Health Care values diversity and is committed to equal opportunity employment. We encourage applications from individuals of all backgrounds, including those with criminal convictions after assessment.

Salary Range: Generally $32.07 - $36.11 per hour, based on experience and qualifications.