Patient Coordinator

Elite Dental Partners; Monroeville (Allegheny County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Flexible Spending Accounts

Wellness Program

Paid Time Off and Paid Holidays

Employee Referral Program Bonuses

Quarterly Bonus Opportunities

401k

Career Growth Opportunities

Job summary

Elite Dental Partners in Monroeville, PA is seeking a Patient Coordinator to greet patients, collect and verify insurance information, and schedule appointments for the day. You will handle patient questions about insurance and finances, collect payments, balance deposits, and maintain a welcoming environment that supports an elite patient experience.

The role requires strong communication, 2+ years in healthcare or service, and familiarity with dental software such as Dentrix; compensation is

Qualifications

• High school diploma required; business/healthcare education preferred.
• Minimum two years in dental/medical or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with both the team and patients.
• Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred.

Responsibilities

• Greet patients and families, making them feel welcome.
• Gather patient information, create files, and verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer patient questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Balance nightly deposits and complete credit card processing.

Skills

Excellent communication

Customer service

Dental insurance knowledge

Dentrix experience

Microsoft Office

Education

High school diploma

Business or healthcare education preferred

Tools

Dentrix software

Microsoft Office

Job description

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.

Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment.

Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Balance nightly deposits and complete credit card processing

Qualifications

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred

Benefits

As a valued team member, you’ll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include:

• Medical, Dental, and Vision Insurance
• Life Insurance, Short-Term and Long-Term Disability Insurance
• Flexible Spending Accounts
• Wellness Program
• Paid Time Off and Paid Holidays
• Employee Referral Program Bonuses
• Quarterly Bonus Opportunities
• 401k
• Career Growth Opportunities

An equal opportunity employer and an advocate for diversity and inclusion

Hourly rate

$18 - $22 USD

We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.

Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.