Patient Coordinator

Spoonwood Dental Partners; Keene (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

Spoonwood Dental Partners is seeking a detail-oriented Patient Coordinator to join its front office team. The role focuses on managing patient records, scheduling appointments, and ensuring a positive patient experience. This full-time position offers competitive pay and various benefits, contributing to a supportive work environment aimed at enhancing community health.

Benefits

401(k)

401(k) matching

Continuing education credits

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Opportunities for advancement

Paid time off

Referral program

Retirement plan

Vision insurance

Qualifications

• Minimum 1 year of customer service experience; dental experience preferred.
• High school diploma or equivalent required.
• Strong communication and computer skills.

Responsibilities

• Answer phones and direct calls to appropriate staff.
• Schedule and confirm patient appointments, surgeries, or consultations.
• Maintain medical records and correspondence files.

Skills

Customer Service

Communication

Clerical Skills

Administration and Management Skills

English Language Proficiency

Education

High school diploma or equivalent

Job description

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Location: Keene, NH office

Join Our Front Office Team at Spoonwood Dental!

Are you detail-oriented and customer-focused with excellent organizational skills? Spoonwood Dental is looking for a Patient Coordinator to join our dynamic front office team. In this role, you'll play a vital part in scheduling appointments, managing patient records, and ensuring a smooth patient experience.

About Spoonwood Dental:

Spoonwood Dental is a leading dental practice committed to providing exceptional oral healthcare services to our patients. With a focus on professionalism, compassion, and innovation, we strive to create positive dental experiences and improve the oral health of our community. Our team of dedicated professionals works collaboratively to deliver personalized care in a welcoming and supportive environment.

Key Responsibilities:

• Answer phones and direct calls to appropriate staff
• Schedule and confirm patient appointments, surgeries, or consultations
• Utilize office equipment and software applications for report preparation and record management
• Maintain medical records and correspondence files
• Greet visitors and assist them in navigating the office
• Work cooperatively with team members to ensure efficient front office operations
  
  
  

Qualifications:

• At least 1 year of customer service experience; dental experience preferred
• High school diploma or equivalent
• Strong communication and computer skills
• Ability to prioritize tasks and work effectively in a fast-paced environment
  
  
  

Physical Demands:

• Occasional walking, climbing, balancing, stooping, kneeling, crouching, or crawling
• Frequent standing; regular sitting; use of hands to handle items; reaching with hands and arms; talking or hearing
• Occasionally lift up to 25 pounds; frequently lift up to 10 pounds
  
  
  

Education and Experience:

• High school diploma or equivalent
• At least 1 year of customer service experience; dental experience preferred
• On-the-job training provided
  
  
  

Required Skills:

• Customer Service
• English Language Proficiency
• Clerical Skills
• Computers and Electronics Knowledge
• Administration and Management Skills
  
  
  

Location: 650 Court Street, Keene NH 03431

Visit our website: https://raynordental.com/

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance
  
  
  

Schedule:

• 8 hour shift
• Day shift
• No weekends
  
  
  

Experience:

• Customer service and/or dental office: 1 year (Preferred)
  
  
  

Work Location: In person

Home - Spoonwood Dental

Professional, Compassionate Dentistry for Monadnock Area Families. Book Appointment Welcome To Spoonwood Dental Although critical to overall health, a dentist […]

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