Virtual Care New Patient Coordinator

Talentify.io; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Talentify.io is seeking a Patient Relations Coordinator to work remotely and handle patient inquiries and referrals. This entry-level position requires a high school diploma, experience in customer service, and proficiency in Microsoft Office. The role offers opportunities for professional growth in a supportive, mission-driven healthcare organization.

Benefits

Comprehensive training provided

Career advancement opportunities

Qualifications

• High School diploma or equivalent required.
• Two years of revenue cycle and/or patient access experience preferred.
• Experience with Microsoft Office products is required.

Responsibilities

• Oversee and manage the new patient referral process.
• Provide strong customer service as the first point of contact.
• Maintain and update patient records and schedules.

Skills

Customer Service

Patient Needs Assessment

Microsoft Office

Medical Terminology

Education

High School diploma or equivalent

Job description

2 days ago Be among the first 25 applicants

• Opportunity for career advancement and growth within the organization
• Work remotely with a supportive and innovative team
• Chance to make a significant impact on patients' lives by ensuring high-quality care
• Involvement in a mission-driven organization dedicated to transforming patient care
• Comprehensive training provided, including onboarding courses within the first 45 days
  
  

Employer Industry: Oncology Healthcare

Why Consider This Job Opportunity

• Opportunity for career advancement and growth within the organization
• Work remotely with a supportive and innovative team
• Chance to make a significant impact on patients' lives by ensuring high-quality care
• Involvement in a mission-driven organization dedicated to transforming patient care
• Comprehensive training provided, including onboarding courses within the first 45 days
  
  

What To Expect (Job Responsibilities)

• Oversee and manage the new patient referral process within department standards
• Provide strong customer service as the first point of contact for patients and stakeholders
• Assess patient needs to prioritize and triage referrals effectively
• Answer phone calls and respond to inquiries from patients, physicians, and clients
• Maintain and update patient records and schedules to ensure accurate information
  
  

What Is Required (Qualifications)

• High School diploma or equivalent required
• Two (2) years of revenue cycle and/or patient access experience in healthcare preferred
• Experience with Microsoft Office products (Outlook, Word, Teams, and Excel) required
• Proficiency with medical terminology and insurance benefits/eligibility verification
• Must complete required onboarding courses and training within 45 days of hire
  
  

How To Stand Out (Preferred Qualifications)

• Knowledge of multiple practice management systems (PMS) and electronic health record (EHR) platforms
• Previous experience in a healthcare environment with progressive responsibility
  
  

#OncologyHealthcare #PatientCare #RemoteWork #CareerGrowth #HealthcareJobs

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Staffing and Recruiting

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