Patient Coordinator

Capitol Imaging Services; Huntsville (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Capitol Imaging Services, LLC in Houston, TX is seeking a Patient Coordinator to join our imaging facility team. The role focuses on scheduling, insurance verification, and delivering compassionate, patient-centered support from appointment booking through visit completion.

You will work with radiologists, technologists and staff to ensure smooth patient flow, accurate data entry into the EMR, and clear guidance for patients and families.

Qualifications

• Existing healthcare or medical office experience required (radiology/imaging preferred).
• Strong communication and interpersonal skills; able to explain insurance details clearly.
• Proven ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Coordinate and schedule imaging appointments for patients.
• Verify insurance eligibility and benefits prior to appointments; communicate coverage details.
• Backfill open slots to maintain daily schedule efficiency.
• Input patient information into the EMR accurately and maintain records.
• Collaborate with radiologists, technologists and staff to ensure smooth patient flow.
• Provide a warm, empathetic patient experience and address concerns professionally.

Skills

Communication

Empathy

Organization

Multitasking

Customer service

HIPAA knowledge

Tools

EMR systems

Scheduling software

Job description

Capitol Imaging Services, LLC9821 Katy Freeway, Suite 715Houston, TX 77024At Capitol Imaging Services (Center of Imaging Excellence), we are seeking a full time compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. The schedule is Monday – Friday, 8:30am -5:00pm. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.Key Responsibilities:Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.Qualifications:Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in scheduling software and EMR systemsAttributes: Empathetic, patient-focused, dependable, and passionate about helping others.