Patient Coordinator

Brightwater Health; Duluth, Northern (MN, KY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Vacation time

Sick time

Personal time

11 holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Long Term Disability

Employee Assistance Program

Employer 401K match

Job summary

Brightwater Health in Duluth, MN seeks a friendly front desk receptionist to support a busy community mental health center.

You will answer phones, schedule appointments, process referrals, check in clients, and assist providers while maintaining a computerized scheduling system; occasional travel to nearby clinics may be required.

Qualifications

• High school diploma or GED required.
• 1–2 years in an office setting.
• Excellent communication skills with mental health awareness.
• Attention to detail required.
• Valid driver's license and reliable vehicle with proof of insurance.

Responsibilities

• Answer phones, schedule appointments, process referrals, provide provider support, data entry, maintain scheduling system, check in clients, complete paperwork, greet visitors.
• Based at Downtown Clinic; may cover Hillside, East, and Two Harbors clinics; mileage reimbursement offered.

Skills

Excellent communication skills

Moderate typing skills

Microsoft Office

Valid driver's license

Reliable vehicle with proof of insur.

Education

High school diploma or GED

Tools

Scheduling system

Job description

Location: Duluth, MN with occasional travel to Two Harbors, MN

Summary:

Provide front desk/reception support in busy community mental health center.

Duties:

• Answering phones; scheduling appointments; processing referrals; provide provider support; data entry; maintaining computerized scheduling system; checking in clients, completing client paperwork; greet and provide information and assistance to clients & visitors.
• This position will be based out of our Downtown Clinic (120 W 2nd Street) and will occasionally cover at our Hillside Clinic (810 E 4th Street), our East Clinic (1401 E 1st Street) and our Two Harbors Clinic (325 N 11th Ave). Mileage reimbursement is offered.

Minimum Qualifications:

• High school diploma or General Education Degree (GED).
• One to two years' experience in an office setting performing a variety of duties.
• Excellent communication skills and the ability to appropriately assist persons who may be experiencing mental health problems who present at the front desk.
• Attention to detail is a must.
• Valid Driver's License and reliable vehicle with proof of insurance.

Desired Qualifications:

• Moderate typing skills, experience with Microsoft Office and general office equipment.
• Ability to work in a fast-paced office environment, excellent customer skills, and able to prioritize workload to meet deadlines.

Brightwater Health Advantage:

• Ability to work collaboratively with a team and community partners.
• Unparalleled opportunity for growth and advancement in largest, most comprehensive behavioral health clinic north of the Twin Cities
• Full Benefit Package including; Vacation Time, Sick Time, Personal Time, 11 paid Holidays per calendar year, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, AD&D Insurance, Long Term Disability, Employee Assistance Program, and an Employer Matched 401K.

Brightwater Health does not discriminate against applicants on the basis of their race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights commission.