Patient Coordinator

Wave Dental Professionals; Dearborn (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Cambridge Dental Group is looking for a Patient Coordinator in Dearborn Heights, MI. This full-time role focuses on creating excellent patient experiences and requires dental experience. Responsibilities include managing appointments, verifying insurance, and maintaining patient records. You will be part of a supportive team that values compassion and excellence in care, with a comprehensive benefits package and opportunities for growth.

Benefits

Comprehensive benefits package (health, dental, vision, etc.)

Paid time off

Supportive team environment

Opportunities for growth and advancement

Qualifications

• Minimum 1 year of experience in a dental or healthcare front desk role.
• Excellent communication and customer service skills required.
• Proficient with dental office software, Open Dental is a plus.

Responsibilities

• Welcome and assist patients with warmth and professionalism.
• Schedule appointments and manage the daily calendar efficiently.
• Verify insurance benefits and explain treatment options to patients.

Skills

Communication

Customer Service

Multitasking

Detail-oriented

Organization

Education

High School Diploma or equivalent

Tools

Open Dental

Job description

Description

Patient Coordinator – Full-Time

Cambridge Dental Group – Dearborn Heights, MI
Location: Dearborn Heights, MI
Position Type: Full-Time
Benefits: Comprehensive Benefits Package

*MUST HAVE 2+ YEARS DENTAL EXPERIENCE TO BE CONSIDERED

Cambridge Dental Group is seeking a friendly, organized, and experienced Patient Coordinator to join our team. If you’re passionate about creating excellent patient experiences and have at least one year of experience in a dental or healthcare reception setting, we’d love to hear from you!

Key Responsibilities:

• Welcome and assist patients with warmth and professionalism
  
• Schedule appointments and manage the daily calendar efficiently
  
• Verify insurance benefits and explain treatment options to patients
  
• Collect and update patient records, including insurance and personal details
  
• Handle billing, process payments, and respond to account inquiries
  
• Facilitate smooth communication between patients and the clinical team
  
• Maintain a well-organized and welcoming front desk environment
  

Qualifications:

• Minimum 1 year of experience in a dental or healthcare front desk role
  
• Excellent communication and customer service skills
  
• Proficiency in dental office software (experience with Open Dental is a plus)
  
• Strong multitasking abilities in a fast-paced setting
  
• Detail-oriented, reliable, and highly organized
  
• Positive attitude and commitment to exceptional patient care
  

Benefits:

• Competitive compensation
  
• Comprehensive benefits package (health, dental, vision, and more)
  
• Paid time off
  
• Supportive team environment with opportunities for growth and advancement
  

Ready to Apply?

Submit your resume or apply online at wavedp.com.

Join a team where your role truly makes a difference in patients' lives. At Cambridge Dental Group, we value compassion, teamwork, and excellence in care — and we’re excited to welcome a new Patient Coordinator to our family!

#indeedwavedp

Requirements

Education and Training

• High School Diploma or equivalent.
• Minimum one-year related experience and/or training; or equivalent of combination of education and experience.

FLSA Status: Hourly

Reports to: Operations Manager.