Patient Coordinator

ivyhealth; Dearborn (MI); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Full benefits package within first 30–

Generous PTO

Paid holidays

Bonus incentives

Job summary

Ivy Rehab for Kids in Dearborn, MI is seeking a Patient Coordinator to greet patients, manage check-ins, schedule appointments, and handle phone inquiries with a focus on outstanding customer service. You will verify insurance, obtain authorizations, collect payments, and assist with new patient processing in a fast-paced clinic.

We offer a full benefits package starting within the first month, generous PTO and holidays, and bonus incentive opportunities as part of an empowering, inclusive work

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Excel, Word and Outlook.
• Strong time-management and multitasking abilities.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with eagerness to learn and grow.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and coordinate calendars.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and help maintain clinic performance.

Skills

Administrative experience

Time management

Multi-tasking

Customer service

Teamwork

Tools

Microsoft Office

Job description

State of Location:MichiganPosition Summary:Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.Job Description:Patient Coordinator - Full-timeDearborn, MIIvy Rehab for Kids, part of the Ivy Rehab NetworkWhy Choose Ivy?Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications:2+ years of administrative experience in a healthcare setting is preferred.Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.Great time management and ability to multi-task in a fast-paced environment.Self-motivated with a drive to exceed patient expectations.Adaptability and positive attitude with fluctuating workloads.Self-motivated with the eagerness to learn and grow.Dedication to exceptional patient outcomes and quality of care.We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.ivyhealth.com