Patient Coordinator

Spineandsportsmed; Bridgeport (CT); On-site; USD 27,552 - 33,062; Part time

Benefits offered by this job

Excellent career growth opportunity

Paid sick time

Job summary

Spineandsportsmed in Bridgeport is seeking a Patient Coordinator to join our team. This part-time position offers the opportunity to grow into a full-time role with benefits. You will be pivotal in providing an excellent experience for our patients.

Responsibilities include welcoming patients, scheduling appointments, handling insurance verifications, and maintaining confidential records. We seek an individual with strong customer service skills and the ability to multitask effectively in a fast-paced environment.

Competitive pay of $20-$24 per hour with career growth opportunities available.

Qualifications

• Ability to work in a fast-paced environment.
• Experience working in a physical therapy environment or medical office is preferred.
• Strong emphasis on customer service.

Responsibilities

• Welcome patients and visitors, answer inquiries.
• Schedule appointments to optimize patient satisfaction.
• Complete insurance verifications.
• Maintain patient records and confidentiality.
• Record and update financial information.

Skills

Multitasking

Customer service skills

Time management

Organization

Attention to detail

Professional telephone skills

Flexibility

Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook)

Bilingual Spanish

Job description

SportsMed Physical Therapy is a leading Physical Therapy Practice in the northeast and we are seeking a Patient Coordinator to join our growing team. Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions. Our mission is to make each of our therapy centers a patient friendly and welcoming environment to all clients and visitors. As a member of the SportsMed team, you will be integral in helping us achieve this goal. If you are driven and motivated, with an outgoing and customer focused personality, we would be happy to welcome you to our team.

This position will start on a Part-Time basis with potential to grow into a full-time position with benefits.

Responsibilities

• Welcome patients and visitors, in person, or on the telephone, and answer or refer inquiries.
• Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Complete insurance verifications.
• Ensure availability of treatment information by filing and retrieving patient records.
• Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following policies and procedures; reporting needed changes.
• Contribute to team effort by accomplishing related results as needed.

Qualifications

• Ability to work in a fast-paced environment.
• Multitasking skills.
• Flexibility.
• Professional telephone skills.
• Excellent customer service skills.
• Superior time management.
• Organization skills.
• Attention to detail.
• Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook).
• Focus on quality.
• Professionalism.
• Experience working in a physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service.
• Bilingual Spanish is a plus.

Benefits

• Part-Time Benefits – position can potentially grow into full-time with additional benefits.
• Excellent career growth opportunity.
• Paid sick time.
• Pay range: $20.00 - $24.00 per hour.

These job responsibilities listed are not designed to cover or be a comprehensive listing of all the responsibilities of the position and required for this job. The responsibilities may change at any time with or without notice.