Patient Coordinator

Giving Home Health Care, LLC; Amarillo (TX); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

$100 monthly cell phone reimbursement,

Monthly in-office lunch

PTO, paid holidays, paid sick time

Health, Dental, and Vision insurance

Hours typically from 8a-5p

401(k) + matching

Résumé du poste

Giving Home Health Care, LLC in Amarillo, TX seeks a Patient Coordinator to enhance patient experiences, coordinate resources, and support care teams in home settings.

The role involves accompanying patients to renewal appointments, visiting homes, and communicating with patients, caregivers, and physicians while upholding HIPAA and maintaining confidentiality. A friendly, proactive approach is essential for success in this in-home care environment.

Qualifications

• 1–3 years in a care team or patient navigation role preferred.
• Healthcare experience preferred.
• Key competencies include empathy, problem solving, communication, active listening, and tenacity.
• Self-motivated with the ability to manage time appropriately.
• Experience with MS Office products (Outlook, Word, Excel).
• Minimum associate level education preferred; high school diploma or equivalent required.
• 1 year of medical knowledge preferred.
• Dependable transportation.

Responsabilités

• Enhance the overall patient experience and ensure patients receive the necessary support and resources.
• Accompany patients to benefit renewal appointments to advocate for the patient and program.
• Visit patient homes and update patient care.
• Effectively communicate and provide information to patients, caregivers, and physicians.
• Understand HIPAA and maintain confidentiality.
• Display a warm and friendly attitude.

Connaissances

Empathy

Problem solving

Communication

Active listening

Tenacity

Time management

Self-motivation

Formation

High school diploma or equivalent

Associate degree preferred

Outils

MS Office

Description du poste

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

We are now hiring for the Patient Coordinator role in our Amarillo, TX location!

Responsibilities

• The Patient Coordinator is responsible for enhancing the overall patient experience and ensuring that patients receive the necessary support and resources.
• Accompany patients to their benefit renewal appointments to advocate for the patient and the program
• Visit patient homes and update patient care.
• Effectively communicate and provide information to patients, caregivers, and physicians.
• Understand HIPAA and maintain confidentiality
• Display a warm and friendly attitude

Minimum Qualifications

• 1 to 3 years of experience in a Care Team or Patient Navigation Role preferred
• Healthcare experience preferred
• Key competencies include, empathy, problem solving, communication, active listing, and tenacity
• Self-motivated with the ability to manage time appropriately
• Experience with MS Office products (Outlook, Word, Excel, etc.)
• Minimum associate level education preferred. (High school diploma or equivalent is required.)
• 1 year of medical knowledge preferred
• Dependable transportation

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

• $100 monthly cell phone reimbursement, after 90 days
• Monthly in-office lunch to celebrate birthdays, anniversaries, and other events
• PTO, paid holidays, paid sick time, after 90 days
• Health, Dental, and Vision insurance, after 90 days
• Hours typically from 8a-5p
• Job Type: Full-time
• 401(k) + matching